Housing Programs

Sustainable and Supportive Housing

Being homeless sucks. That said, whatever has brought you here to this shelter or transitional program, this housing section is designed to both educate you on the different programs but to also provide a few of the resources I have crossed paths within the last year. You are going to need all the documentation you can get BEFORE committing to the process of obtaining sustainable housing. If you have a DD214, be sure to get a New York State ID unless you own a car whereas you will want to get a driver's license. If you don’t have your DD214. The VA is supposed to help with that, but don’t count on it.


Eviction Prevention - Vacating as a Last Resort

Leaving the apartment should be the last resort. Once the resident has vacated, the chances of re-entering are little to none. Contact the legal organizations listed in this guide. Losing an apartment is easy. Getting back into one is a nightmare. 


As the NY State Eviction Moratorium comes to a close on January 15th, NYC is launching a campaign to inform tenants about their rights and connect them to critical resources. Most importantly, we want every New Yorker to know three things:

1. Lockouts (also known as unlawful evictions or self-help evictions) are illegal. All tenants (including those in private residential programs) have the right to stay in their home unless they choose to leave or are evicted through a court process.

2. Under New York City's Right-to-Counsel (RTC) law, legal services are free, available in every ZIP code, and available regardless of immigration status. DSS/HRA's Office of Criminal Justice (OCJ) ensures tenants facing eviction in Housing Court or NYCHA administrative proceedings have access to free legal representation and advice, provided by nonprofit legal services organizations from across the five boroughs.

3. We urge all New Yorkers in need of rent relief to apply for the Emergency Rental Assistance Program (ERAP) through the Office of Temporary and Disability Assistance (OTDA) web portal, as a pending application will provide temporary protection from eviction.


Eviction Proceedings


Non-payment

The only legal way to evict a nonpaying tenant is through a nonpayment eviction proceeding in Housing Court. Building owners must notify the tenant that rent is late, what the balance is, and that, if not paid, the tenant will be evicted.


Holdover

An owner may commence a summary proceeding for possession of an apartment for a breach of the lease. If a tenant’s lease contains a provision allowing for termination for committing a “nuisance,” an owner may undertake eviction proceedings for objectionable conduct.


Seniors

Seniors who have received a Notice of Eviction or a written notice from their landlord can get eviction prevention assistance and legal referrals. The City also provides eviction assistance for persons over the age of 60 who are mentally or physically impaired. For help, call 311.



What is Affordable Housing?

Housing is considered affordable if it costs about one-third or less of what the people living there get in income. In addition to HUD / VASH program, local principalities also provide a wide range of housing opportunities depending on:

  • Age
  • Nature of disability
  • Income / financial stability
  • Mental health challenges
  • Drug / alcohol dependency

HUD / VASH Voucher Program


HUD / VASH is a program from the US Department of Housing and Urban Development (HUD) and Veterans Affairs Supportive Housing (VASH) to help veterans facing homelessness and their families find and sustain permanent housing under the Section 8 / Housing Choice Voucher (HCV).


The HUD / VASH program works as a rental subsidy that allows veterans to pay a reasonable amount of their income toward their rent. Think of Section 8 for veterans. Eligible veterans will receive a voucher to begin searching for housing. Generally, veterans will pay no more than 40 percent of their adjusted monthly income toward their rent share.


Community Housing Programs and Vouchers


Pursuing a HUD/VASH housing voucher can be lengthly and frustrating for VA - eligible veterans often stuck in shelters or on the street. Many vererans will instead opt for a localized voucher for the market rate rent and the veteran pays approx. 30 - 40% of their total monthly income. Depending on the type of supportive housing requested, additional documentation may be required, but the standard city voucher can be awarded within weeks of entering a shelter or transitional program such as the GPD program.


Additional housing options include:


New York State’s Veterans Emergency Housing Program


New York State’s Veterans Emergency Housing Program assists New York State’s Veterans who are confronting emergency housing needs and lacking the funds to cover these immediate costs. This is currently being run as a pilot program that will last through 2024. During this period, a total of $200,000 in emergency housing assistance is available on a first-come, first-served basis.


To qualify for these emergency funds, an applicant must be a Veteran living in New York State and facing an immediate housing hardship. An applicant must also have a personal net worth equal to or below the net worth limit established by the United States Department of Veterans Affairs to assess eligibility for a non-service-connected pension.


Eligible Veterans can receive up to $2,000 apiece to help cover their emergency housing expenses.


Transitional Housing Programs


Supportive Housing


Supportive housing is affordable housing with supportive social services in place for individuals and families who are homeless or at risk of homelessness.


Supportive housing typically comes in two setting model types: congregate (the only one developers work with) and scattered-site. In the Congregate Housing model, all tenants live in one building and each has his/her own individual room or apartment. Tenants have their own lease and pay rent directly to the landlord.


How Landlords Can Help End Veteran Homeless


No individual who served their country should be without a home. VA cannot address this alone and needs landlords who are interested in housing these Veterans.


Landlords have a unique opportunity to give back to those who have served. Veterans have selflessly defended our nation in times of need — and landlords can make a positive impact by protecting these individuals from the risk of homelessness. Housing Veterans doesn’t just provide shelter, but can lead to life-changing health, social, and socioeconomic outcomes for them and their families. Furthermore, housing Veterans provides a mutually beneficial relationship; landlords will benefit from responsible, often long-term, renters, support from VA, and guaranteed payments that come through Housing Choice Vouchers or grantees offering short-term subsidies.


Veteran Housing Coalitions, Task Forces, & Supportive Programs


The goal of most housing task forces is to address policies and regulations that effect homeless populations in our communities. Unfortunately, policies and funding rarely favor to address a multitude of needs of the individual veteran for a successful transition into sustainable housing.


The Forgotten Veteran is just one of numerous organizations that assist individual needs of the most vulnerable veterans experiencing homelessness in our communities and address idividual veterans on an individual basis with that knowledge being passed along.


  • Veteran-friendly Real Estate Agents / NYC

    Veteran-friendly Real Estate Agents:

     

    Juanita George  (917) 226-7329

    K Land Realty

    81-15 Queens Blvd, Ste. 203

    Elmhurst, NY 11373

    rentingnow@yahoo.com

    Guy          (914) 953-4075

    Has listings for rooms that accept vouchers. Can accept multiple vouchers for roommates

    Mike Lirman (646) 533-8686

    Jam Properties

    Brooklyn and Staten Island studios and one-bedrooms

    Email: jamproperties999@gmail.com

    Joan Campbell        (845) 270-4744

    Has apartments all over the city.

    Sharon (347) 424-2251

    Henrico (914) 663-2188

    Mireya        (917) 921-4438

    Owen        (917) 418-8486

    Darrel        (347) 683-5152

    Nelson (917) 769-8590

    Larry        (646) 262-1776

    David        (929) 228-6644

    Ian                (347) 284-8930

    Mr. E        (646) 363-5321

    Alonzo (914) 299-0420

    Lee Harris        (718) 820-2061

    Michelle         (646) 404-2964

    Khayan Harris (718) 993-1101


  • Documents and Identifications / New York

    Resource Guide - Documentation (pdf)


    While documentation is not needed to apply for various benefits and access to resources, the veteran will eventually be asked to verify the information they give these agencies, so the quicker the veteran provides necessary documents, the faster their eligibility will be determined.


    It is imperative to meet with the shelter case worker to obtain a Shelter Residency Letter which will ease some of the governmental red tape. It is important for the veteran to check with their case worker for updates and to not automatically assume these documents have been requested.


    Lack of documentation is the number one complaint for obtaining sustainable housing, so ensure all documents are updated and enrollments completed.


    Eligibility & Documentation Checklist

    Checkmark each item the veteran has in their possession and currently updated. Be sure to enroll in each program that supports housing and other entitlements.

    • Cellphone:  
    • E-mail Account:  
    • DD-214  
    • Bank/Credit Union debit card  
    • Birth Certificate  
    • State ID or Driver’s License  
    • EBT Benefits card  
    • IDNYC card  
    • Passport  
    • Veterans Affairs ID card  
    • Social Security card  
    • Local Library card  
    • VA Award Letter  
    • 2010e Mental Health form  
    • Checking/Savings Acct statement
    • Documentation & Identification Resources

    Cellphone: Unless the veteran is assured that their phone (and plan) are secure from disconnection, it is best to get a free government phone as soon as possible and use that number for all housing matters. SafeLink Wireless is a government supported program that provides free cell phone service each month for income-eligible customers. In addition to the Safelink portal, veterans can also find phones and iPads at most HRA offices around the city. There are also individual cell phone providers:

    Tatyana: (347)254-8245

    Amirys (646)668-7408 (Spanish)

    For more information: https://portal.311.nyc.gov/article/?kanumber=KA-02961 


    Email Account: Veterans who receive a lot of email might find it easier to establish an alternative email account as to keep track of any/all messages coming in that might otherwise end up in spam folder. It is recommended that all documents are scanned and then emailed to the account which can then be forwarded to any necessary contacts.


    DD-214: A veteran should be able to obtain a copy of their DD-214 at a VA Regional office, but unless the DD214 is in the veteran’s C-file or easily accessed, the VA isn’t so inclined to assist the veteran to obtain an updated DD214.


    The last duty station and military post of discharge should have a copy. Submit a military records request to get your DD214 or other military service records through the MilConnect website. Click: https://milconnect.dmdc.osd.mil/milconnect/ 


    Birth certificate: A veteran’s DD-214 can substitute for a birth certificate until an original is obtained. Click: https://www.cdc.gov/nchs/w2w/index.htm


    IDNYC: IDNYC is a card for all New Yorkers, from all backgrounds, and from all five boroughs. The free, municipal identification card for New York City residents provides access to a wide variety of services and programs offered by the City. IDNYC cardholders enjoy benefits and discounts offered by businesses and cultural institutions across the five boroughs. 

    IDNYC Application Centers:

    1112 St Nicholas Ave, Manhattan

    2865 W 8th St #1, Brooklyn

    Click: https://www.nyc.gov/site/idnyc/index.page 


    State Identification or Driver’s License: You must apply for an original non-driver ID in a DMV office. To obtain a NY state Driver’s license, the veteran can submit their application and take their test online and come to the DMV to complete their application. Make your reservation (using the blue button under 'In-Person Services’) or use the link provided to visit the website for that office. Although not required, we strongly encourage making a reservation to be certain you will be allowed entry into the office. For 'In-Person Services' to make sure the service you need is available.

    Be prepared:

    • Select the underlined links for more information.

    • For license, permit, non-driver ID or registration transactions complete the DMV Document Guide. Schedule a Road Test. To reserve a time for a road test, see schedule and take a road test.


    Follow these steps to get your first time New York State commercial driver license (CDL). If you already have a CDL, you can renew or replace your CDL. You can also download the Steps to get a Commercial Driver License Resource Guide (PDF) for reference. Get the New York State Commercial Driver's Manual (CDL-10) online or from a DMV call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual.


    License Express Location: 

    145 West 30th Street,

    New York NY 10001

    Hours: Monday - Friday, 7:30AM to 5:00PM.

    (Reservations are recommended.)

    Click: https://dmv.ny.gov/driver-licensess 


    Dept of Motor Vehicles Offices:

    Manhattan Offices:  

    159 E 125th St., 3rd Fl., (718) 966-6155

    366 W 31st St.,       (212) 645-5550

    145 W 30th St., (718) 966-6155 

    11 Greenwich St., (212) 645-5550 


    Brooklyn Offices: 

    625 Atlantic Ave 2nd Ave., (212) 645-5550

    2875 W 8th Street, (518) 486-9786

    5015 New Utrecht Ave., (718) 407-3190

    55 Hanson Place


    Bronx Offices:  

    696 E Fordham Rd., (718) 966-6155 

    1350 Commerce Ave., (518) 402-2567 


    Queens Offices:

    168-46 91st Ave., 2nd floor (518) 486-9786

    30-56 Whitestone Expy., (518) 486-9786 

    168-35 Rockaway Blvd. (718) 966-6155


    Staten Island Office:

    1775 South Ave


    Click: https://dmv.ny.gov/driver-licenses


    Social Security card: The veteran can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas), print a benefit verification letter, and more. Be aware that not all offices can process SS card replacements.


    Social Security Admin. Offices:

    Manhattan Offices:  

    *650 E 12th St.  

    237 W 48th St., 5th floor  

    123 William St., 3rd floor  

    345 E 102nd St., 4th floor  

    302 W 126th St., 4th floor

     

    Brooklyn Offices: 

    195 Montague St., 7th floor


    Bronx Offices: 

    2501 Grand Concourse

    1380 Parker St.


    Queens Offices:

    155-10 Jamaica Ave., 3rd floor  

    31-08 37th Ave.

    Click: https://www.ssa.gov/ 


    Passport: You can only make an appointment by calling: 1-877-487-2778.

    New York Passport Agency

    Greater New York Federal Building

    376 Hudson Street

    New York, NY 10014-3621

    Click: https://travel.state.gov/content/travel/en/passports.html 


    New York City Library Card: The New York Public Library (NYPL) is a public library system in New York City. With nearly 53 million items and 92 locations, the New York Public Library is the second largest public library in the United States. The library has branches in the boroughs of the Bronx, Manhattan, and Staten Island. The city's other two boroughs, Brooklyn and Queens, are not served by the New York Public Library system, but rather by their respective borough library systems.. https://www.nypl.org/ 


    VA Award Letter: For veterans that are service-connected, it is important to have an updated award letter from VA Regional. In most instances, the veteran’s award letter must be updated every 180 days to assure continued eligibility in various programs including HUD/VASH. An award letter can also be requested by calling the VA Benefits line


    Proof of where you live:

    • Statement from landlord/primary tenant

    • Current rent receipt or lease, or mortgage records

    • Shelter Residency Letter from their case manager


    Proof of Income (if any):

    • Current pay stubs

    • Current income tax return

    • Updated VA disability award letter (condition & rating every 90 days)

    • Updated checking and savings accounts printouts


    Proof of Current Immigration Status:

    • USCIS documentation

    Receiving Supplemental Nutrition Assistance Program (SNAP) benefits will not affect your immigration case or lead to deportation.


    2010e Mental Health Letter (NYC): This is a standard necessity for Supportive Housing programs such as HASA or Long-Term Care Services and provided to the organization brokering the housing. For veterans pursuing supportive housing, it is mandatory to have the 2010e completed by their mental health care provider. Do not allow anyone to tell you a 2010e is not necessary for supportive housing. 


    Checking/Savings Account Statement: This is not something that will be required from NYCHA to begin the process for housing, but banking statements will be required before signing the lease.

  • Legal Services / Housing

    Housing Legal Services and Information


    New York City renters, you have rights!

    Free legal advice and counsel is available for New York City residential renters. To access these services, please call 311 and ask for the "Tenant Helpline" 


    Office of Civil Justice

    New Yorkers facing housing issues in court can get free help through HRA’s Office of Civil Justice. If you qualify, we can connect you with a free lawyer. Call:311 or email: civiljustice@hra.nyc.gov 

    Legal Services NYC

    1 West 125th Street, 2nd Floor

    New York NY 10027

    (518) 463-4741


    The LSNYC Veterans Justice Project (VJP) provides comprehensive civil legal services to low-income military veterans, service members and their families. The VJP is designed to help veterans achieve greater housing and financial stability and connect veterans with social and mental health services in the City. The VJP works holistically to protect veterans and their family members from homelessness, resolve barriers to employment, preserve economic stability, and remedy many other problems that derail veterans’ successful reintegration into civilian life.


    Housing Court Answers

    The Housing Court Answers (HCA) also has a hotline at 212-962-4795 if you need help paying back rent. Call if you have a case in Housing Court and a good reason for falling behind in your rent such as a death in the family, serious illness, loss of job, or reduction in hours at work, if your income is now high enough that you can pay your future rent, and the amount of arrears is “manageable.” HCA does not provide direct financial help but refers callers to charities and provides information about NYC Human Resources Administrations rules for assistance. Staff and volunteers at information tables at all Housing Courts answer questions about court procedures and forms. They can also provide referrals to legal services providers and other eviction prevention organizations, resources, and agencies. Most staff members speak English and Spanish.


    The Legal Aid Society

    Housing, Foreclosure & Homelessness

    Are you facing eviction in Housing Court or are you facing foreclosure in Supreme Court? Are you facing eviction in NYCHA housing, or trying to sue for repairs? Do you need help on other housing issues? Are you homeless? You may be eligible for free legal assistance. The fastest way to see if you qualify for free legal assistance in a housing matter is to call The Legal Aid Society neighborhood office in your borough:

    Legal Aid Society Headquarters

    • 199 Water Street

    • New York, NY 10038

    • Phone: 212-577-3300

    • Manhattan: 212-426-3000

    • Brooklyn: 718-722-3100

    • Bronx: 718-991-4600

    • Queens: 718-286-2450

    • Staten Island: 347-422-5333


    Veterans Affairs Office of General Counsel

    The mission of the Office of General Counsel (OGC) is to identify and meet the legal needs of the Department of Veterans Affairs (VA). Its primary objective is to ensure the just and faithful execution of the laws, regulations and policies that the Secretary has responsibility for administering, and by so doing enable the Department to accomplish its mission of service to our Nation's veterans. 

    Acting General Counsel: Richard J. Hipolit 

    The General Counsel of the Department of Veterans Affairs issues written legal opinions having precedential effect in adjudications and appeals involving veterans' benefits under laws administered by VA. 

    The Veterans Consortium Pro Bono Program

    2101 L Street NW, Suite 225

    Washington, DC 20037

    P: (888) 838-7727 (toll free)

    P: (202) 628-8164


    The Veterans Consortium Pro Bono Program is a leading national 501(c)(3) charity that has offered free legal representation to veterans, their families and survivors at the U.S. Court of Appeals for Veterans Claims (CAVC) since 1992.


    Legal Services Corporation (LSC)

    3333 K Street, NW

    Washington, DC 20007

    T: 202-295-1500

    For more than 45 years, the Legal Services Corporation (LSC) and its grantees, along with other legal aid programs, have been providing this help. It is the mission of LSC’s Veterans Task Force to further access to justice for veterans by:

    • Raising awareness of the legal issues faced by veterans;

    • Identifying ways to strengthen the relationships between legal aid providers and other veteran-serving organizations;

    • Highlighting model programs that provide effective, integrated services to veterans; and

    • Recommending strategies for engaging attorneys to provide legal assistance on a pro bono basis, including for complex legal issues.


  • Rental Assistance Forms & Documents

    Rental Assistance Forms & Documents (NYC)

    Forms and Documents

    Download important information and application forms for rental assistance programs.

    The following programs are being replaced by CityFHEPS. Clients currently receiving these benefits will be moved to CityFHEPS when they renew.

  • Other Documentations

    ☐_Proof of where you live:

    • Statement from landlord/primary tenant

    • Current rent receipt or lease, or mortgage records

    • Shelter Residency Letter from their case manager


    ☐_Proof of Income (if any):

    • Current pay stubs

    • Current income tax return

    • Updated VA disability award letter (condition & rating every 90 days)

    • Updated checking and savings accounts printouts


    ☐_Proof of Current Immigration Status:

    • USCIS documentation

    Receiving Supplemental Nutrition Assistance Program (SNAP) benefits will not affect your immigration case or lead to deportation.


    ☐_2010e Mental Health Letter (NYC):

    This is a standard necessity for Supportive Housing programs such as HASA or Long-Term Care Services and provided to the organization brokering the housing. Think of it as a Nexus Letter for Supportive Housing. For veterans pursuing supportive housing, it is mandatory to have the 2010e completed by their mental health care provider. Do not allow anyone to tell you a 2010e is not necessary for supportive housing. 

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