Documents & Identification

Documents, Identifications, and Resources

Documents, Identification, and Resources Checklist


While documentation is not needed to apply for various benefits and access to resources, the veteran will eventually be asked to verify the information they give these agencies, so the quicker the veteran provides necessary documents, the faster their eligibility will be determined. It is imperative to meet with the shelter case worker to obtain a Shelter Residency Letter which will ease some of the governmental red tape and quicken the process of obtaining a ID card, IDNYC card, and Social Security replacement card. 


It is important for the veteran to check with their case worker for updates and to not automatically assume these documents have been requested. Missing or expired documentation is the number one complaint for not obtaining sustainable housing and other programs, so ensure all documents are updated and enrollments completed.


Checkmark each item the veteran has in their possession and currently updated. Be sure to enroll in programs that support transitional resources and services. Be sure to keep track of usernames and passcodes for easy access to governmental portals. Be prepared to share that information with the case worker or counselor. The veteran should enroll in programs and register with transitional and city agencies to expedite the housing process.


State Driver’s Licenses and Identifications


Every state is different, but in New York State, you must apply for an original non-driver ID in a DMV office. To obtain a NY state Driver’s license, the veteran can submit their application and take their test online and come to the DMV to complete their application. Make your reservation (using the blue button under 'In-Person Services’) or use the link provided to visit the website for that office. Although not required, we strongly encourage making a reservation to be certain you will be allowed entry into the office. For 'In-Person Services' to make sure the service you need is available.

Be prepared:

• Select the underlined links for more information.

• For license, permit, non-driver ID or registration transactions complete the DMV Document Guide

  • Schedule a Road Test. To reserve a time for a road test, see schedule and take a road test.

Follow these steps to get your first time New York State commercial driver license (CDL). If you already have a CDL, you can renew or replace your CDL. You can also download the Steps to get a Commercial Driver License Resource Guide (PDF) for reference.


Get the New York State Commercial Driver's Manual (CDL-10) online or from a DMV call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual.


  • State Driver’s Licenses and Identifications / New York

    State Identification or Driver’s License


    You must apply for an original non-driver ID in a DMV office. To obtain a NY state Driver’s license, the veteran can submit their application and take their test online and come to the DMV to complete their application. Make your reservation (using the blue button under 'In-Person Services’) or use the link provided to visit the website for that office. For 'In-Person Services' to make sure the service you need is available.


    New York Drivers Licenses

    Albany District Office

    855 Central Avenue, 

    Albany NY 12206

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    License Express Location / NYC

    145 West 30th Street,

    New York NY 10001

    Hours: Monday - Friday, 7:30AM to 5:00PM.

    (Reservations are recommended.)

    Click: https://dmv.ny.gov/driver-licensess 

    Dept of Motor Vehicles Offices:

     

    Manhattan Offices:  

    159 E 125th St., 3rd Fl., (718) 966-6155

    366 W 31st St., (212) 645-5550

    145 W 30th St., (718) 966-6155 

    11 Greenwich St., (212) 645-5550 

    Brooklyn Offices: 

    625 Atlantic Ave 2nd Ave., (212) 645-5550

    2875 W 8th Street, (518) 486-9786

    5015 New Utrecht Ave., (718) 407-3190

    55 Hanson Place

    Bronx Offices:  

    696 E Fordham Rd., (718) 966-6155 

    1350 Commerce Ave., (518) 402-2567 

    Queens Offices:

    168-46 91st Ave., 2nd floor (518) 486-9786

    30-56 Whitestone Expy., (518) 486-9786 

    168-35 Rockaway Blvd. (718) 966-6155

    Staten Island Office:

    1775 South Ave


    DMV Locations / New York


    ALLEGANY COUNTY

    Belmont

    Location: 7 Court Street, Court House, 

    Belmont NY 14813

    Phone Number: 1-800-698-2931 (for general information)


    BRONX COUNTY

    Bronx License Center

    Location: 1350 Commerce Avenue, 

    Bronx NY 10461

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Bronx Registration Center

    Location: 696 East Fordham Road, 

    Bronx NY 10458

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    BROOME COUNTY

    Binghamton

    Location: 81 Chenango Street 

    Binghamton NY 13901

    Phone Number: (607) 778 - 6513, 1-800-698-2931 (for general information)


    Conklin Mobile Office

    Location: 1271 Conklin Road, 

    Conklin NY 13748

    Website: Broome County DMV


    Endicott

    Location: 137 Washington Avenue, 

    Endicott NY 13760

    Phone Number: (607) 754 - 2147, 1-800-698-2931 (for general information)


    Harpursville Mobile Office

    Location: 27 Golden Lane, Eastern Broome Senior Center, 

    Harpursville NY 13787

    Website: Broome County DMV


    Triangle Mobile Office

    Location: 2612 Liberty Street, 

    Whitney Point NY 13862

    Website: Broome County DMV


    Windsor Mobile Office

    Location: 124 Main Street, Windsor Town Hall, 

    Windsor NY 13865

    Website: Broome County DMV


    CATTARAUGUS COUNTY

    Delevan

    Location: 46 North Main Street, 

    Delevan NY 14042

    Phone Number: (716) 701 - 3343


    Little Valley

    Location: 303 Court Street,

    Little Valley NY 14755

    Phone Number: (716) 701 - 3343


    Olean

    Location: 1 Leo Moss Drive, Suite 1412, 

    Olean NY 14760

    Phone Number: (716) 701 - 3343


    CAYUGA COUNTY

    Auburn

    Location: 160 Genesee Street, Auburn NY 13021

    Phone Number: 1-800-698-2931 (for general information)


    CHAUTAUQUA COUNTY

    Dunkirk

    Location: 3988 Vineyard Drive, 

    Dunkirk NY 14048

    Phone Number: 1-800-698-2931 (for general information)


    Jamestown

    Location: 512 West 3rd Street, 

    Jamestown NY 14701

    Phone Number: 1-800-698-2931 (for general information)


    Mayville

    Location: 7 North Erie Street, 

    Mayville NY 14757

    Phone Number: 1-800-698-2931 (for general information)


    CHEMUNG COUNTY

    Elmira

    Location: 425-477 Pennsylvania Avenue, 

    Elmira NY 14904

    Phone Number: (607) 737 - 5470


    CHENANGO COUNTY

    Norwich

    Location: 5 Court Street, Chenango County Building, 

    Norwich NY 13815

    Phone Number: (607) 337 - 1460


    CLINTON COUNTY

    Plattsburgh

    Location: 137 Margaret Street, 

    Plattsburgh NY 12901

    Phone Number: (518) 565 - 4785


    COLUMBIA COUNTY

    Hudson

    Location: 560 Warren Street, 

    Hudson NY 12534

    Phone Number: 1-800-698-2931 (for general information)


    CORTLAND COUNTY

    Cortland

    Location: 112 River Street, 

    Cortland NY 13045

    Phone Number: 1-800-698-2931 (for general information)


    DELAWARE COUNTY

    Delhi

    Location: 1 Court House Square, Suite 1, 

    Delhi NY 13753

    Phone Number: 1-800-698-2931 (for general information)


    Deposit

    Location: 3 Elm Street, 

    Deposit NY 13754

    Phone Number: 1-800-698-2931 (for general information)


    Margaretville

    Location: 73 Main Street, PO Box 124, 

    Margaretville NY 12455

    Phone Number: 1-800-698-2931 (for general information)


    Sidney

    Location: 44 Grand Street 

    Sidney, NY 13838

    Phone Number: 1-800-698-2931 (for general information)

    Fax Number: 607-563-9708


    DUTCHESS COUNT

    Beacon

    Location: 223 Main Street, 

    Beacon NY 12508

    Phone Number: (845) 838 - 4891, 1-800-698-2931 (for general information)


    Millbrook

    Location: 15 Merritt Avenue, 

    Millbrook NY 12545

    Phone Number: (845) 677 - 4080, 1-800-698-2931 (for general information)


    Poughkeepsie

    Location: 22 Market Street, County Office Building, 

    Poughkeepsie NY 12601

    Phone Number: (845) 486 - 2130, 1-800-698-2931 (for general information)


    Wappingers Falls

    Location: 29 Marshall Road, Suite 3B, 

    Wappingers Falls NY 12590

    Phone Number: (845) 298 - 4620, 1-800-698-2931 (for general information)


    ERIE COUNTY

    Buffalo

    Location: 170 Pearl Street, Rath Building, 

    Buffalo NY 14203

    Phone Number: 716-858-7450


    Cheektowaga

    Location: 2122 George Urban Boulevard, 

    Depew NY 14043

    Phone Number: 716-858-7450


    Evans

    Location: 6853 Erie Rd 

    Derby, NY 14047

    Phone Number: 716-858-7450


    Tonawanda

    Location: 2309 Eggert Road, Tonawanda NY 14150

    Phone Number: 716-858-7450


    West Seneca (Southgate Plaza)

    Location: 1088-B Union Road, 

    West Seneca, NY 14224

    Phone Number: 716-858-7450


    Williamsville/Clarence (Eastern Hills Mall)

    Location: 4545 Transit Road, 

    Williamsville NY 14221 Enter at front of mall by Duff's or use food court entrance

    Phone Number: 716-858-7450


    ESSEX COUNTY

    Elizabethtown

    Location: 7559 Court Street, 

    Elizabethtown NY 12932

    Phone Number: (518) 873 - 3620


    Ticonderoga - This location is CLOSED until further notice.

    Location: 132 Montcalm Street, Suite 3, 

    Ticonderoga NY 12883

    Phone Number: (518) 585 - 2511


    FRANKLIN COUNT

    Malone

    Location: 355 West Main Street, Room 107, 

    Malone NY 12953

    Phone Number: 1-800-698-2931 (for general information)


    Saranac Lake

    Location: 39 Main Street, Suite 4, 

    Saranac Lake NY 12983

    Phone Number: (518) 891 - 1748


    FULTON COUNTY

    Johnstown

    Location: 223 West Main Street, 

    Johnstown NY 12095

    Phone Number: (518) 736 - 5571


    GENESEE COUNTY

    Batavia

    Location:15 Main Street, 

    Batavia NY 14020

    Phone Number: (585) 344 - 2550


    GREENE COUNTY

    Catskill

    Location: 411 Main Street, 

    Catskill NY 12414

    Phone Number: 1-800-698-2931 (for general information)


    HAMILTON COUNTY

    Location:102 County View Drive, 

    Lake Pleasant NY 12108

    Phone Number:1-800-698-2931 (for general information)


    HERKIMER COUNTY

    Herkimer

    Location: 109 Mary Street, Suite 1111, 

    Herkimer NY 13350

    Phone Number: (315) 867 - 1130


    Old Forge

    Location: 183 Park Avenue, 

    Old Forge NY 13420

    Phone Number: (315) 369 - 3301


    JEFFERSON COUNTY

    Watertown

    Location:175 Arsenal Street, 

    Watertown NY 13601

    Phone Number: 1-800-698-2931 (for general information)


    KINGS COUNTY (BROOKLYN)

    Brooklyn (Atlantic Center)

    Location: 625 Atlantic Avenue, 2nd Floor, 

    Brooklyn NY 11217

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Brooklyn (Coney Island)

    Location: 2875 W. 8th Street, 

    Brooklyn, NY 11224

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Brooklyn AAA (for AAA members only)

    Location: 2334 Ralph Ave. 

    Brooklyn, NY 11234

    Hours: By reservation only


    LEWIS COUNTY

    Lowville

    Location: 7513 E. State Street, 

    Lowville NY 13367

    Phone Number: 1-800-698-2931 (for general information)


    LIVINGSTON COUNTY

    Dansville

    Location: 14 Clara Barton Street, No. Dansville Town Hall, 

    Dansville NY 14437

    Phone Number: 1-800-698-2931 (for general information)


    Geneseo

    Location: 6 Court Street, Room 204, 

    Geneseo NY 14454

    Phone Number: 1-800-698-2931 (for general information)


    MADISON COUNTY

    Wampsville

    Location: 138 North Court Street, Building 4, 

    Wampsille NY 13163

    Phone Number: 1-800-698-2931 (for general information)


    MONROE COUNTY

    Greece

    Location: 152 Greece Ridge Center, Greece Ridge Mall, 

    Rochester NY 14626

    Phone Number: 1-800-698-2931 (for general information)

    Contact Monroe County DMV


    Henrietta

    Location: 1225 Jefferson Rd, 

    Rochester, NY 14623 Suite A 26 A.

    Phone Number: 1-800-698-2931 (for general information)

    Contact Monroe County DMV


    Irondequoit

    Location: 545 Titus Avenue, 

    Rochester NY 14617

    Phone Number: 1-800-698-2931 (for general information)

    Contact Monroe County DMV


    Rochester (Downtown)

    Location: 200 East Main Street, Suite 101, 

    Rochester NY 14604

    Phone Number: 1-800-698-2931 (for general information)

    Contact Monroe County DMV


    MONTGOMERY COUNTY

    Fonda

    Location: 64 Broadway, County Office Building, 

    Fonda NY 12068

    Phone Number: 1-800-698-2931 (for general information)


    NASSAU COUNTY

    Bethpage

    Location: 4031 Hempstead Turnpike, 

    Bethpage NY 11714

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    American Automobile Association logo

    East Meadow AAA (for AAA members only)

    Location: 2411 Hempstead Turnpike Ste B East 

    Meadow, NY 11554

    Hours: By reservation only


    American Automobile Association logo

    Farmingdale AAA (for AAA members only)

    Location: 915 Broadhollow Road (Route 110) 

    Farmingdale, NY 11735

    Hours: By reservation only


    Garden City AAA (for AAA members only)

    Location: 1140 Franklin Avenue 

    Garden City, NY 11530

    Hours: By reservation only


    Garden City Office

    Location: 400 Oak Street, 

    Garden City NY 11530

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Massapequa

    Location: 927 Carmans Road, Carmans Plaza. Shopping Center, 

    Massapequa NY 11758

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    NEW YORK COUNTY (MANHATTAN)

    Harlem

    Location: 5 West 125th St, 2nd Floor, 

    New York, NY 10027

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    License Express

    Location: 145 West 30th Street, 

    New York NY 10001

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Manhattan (Lower)

    Location: 11 Greenwich Street, 

    New York NY 10004

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Manhattan (Midtown)

    Location: 366 West 31st Street, Between 8th & 9th Avenues, 

    New York NY 10001

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    NIAGARA COUNTY

    Lockport

    Location: 111 Main Street, 

    Lockport NY 14095

    To make a reservation, visit the website or call 716-743-4599.


    Niagara Falls

    Location: 1001 11th Street, 

    Niagara Falls NY 14301

    To make a reservation, visit the website or call 716-743-4599.


    North Tonawanda

    Location: 500 Wheatfield Street, 

    North Tonawanda NY 14120


    ONEIDA COUNTY

    Rome

    Location: 301 West Dominick Street, 

    Rome NY 13440

    Phone Number: 1-800-698-2931 (for general information)


    Utica

    Location: 321 Main Street, 

    Utica NY 13501

    Phone Number: 1-800-698-2931 (for general information)


    ONONDAGA COUNTY

    North Syracuse

    Location: 5801 E. Taft Road, 

    North Syracuse NY 13212

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Syracuse

    Location: 4671 Onondaga Boulevard, Western Lights Plaza, 

    Syracuse NY 13219

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    ONTARIO COUNT

    Canandaigua

    Location: 20 Ontario Street, 

    Canandaigua NY 14424

    Phone Number: 1-800-698-2931 (for general information)


    ORANGE COUNTY

    Goshen

    Location: 255 Main Street, 

    Goshen NY 10924

    Phone Number: 1-800-698-2931 (for general information)


    Middletown

    Location: 12 King Street, 

    Middletown NY 10940

    Phone Number: 1-800-698-2931 (for general information)


    Newburgh

    Location: 128 Broadway, 

    Newburgh NY 12550

    Phone Number: 1-800-698-2931 (for general information)


    ORLEANS COUNTY

    Albion

    Location: 14016 Route 31W, 

    Albion NY 14411

    Phone Number: (585) 589 - 3214


    OSWEGO COUN

    Fulton

    Location: 200 North Second Street, 

    Fulton NY 13069

    Phone Number: (315) 591 - 9136


    Oswego

    Location: 384 East River Road, 

    Oswego NY 13126

    Phone Number: (315) 349 - 8300


    Pulaski

    Location: 2 Broad Street, 

    Pulaski NY 13142

    Phone Number: (315) 298 - 6521


    OTSEGO COUNTY

    Cooperstown

    Location: 197 Main Street, P.O. Box 710, Cooperstown NY 13326

    Phone Number: (607) 547 - 4281


    PUTNAM COUNT

    Brewster

    Location: 1 Geneva Road, 

    Brewster NY 10509

    Phone Number: 1-800-698-2931 (for general information)


    QUEENS COUNTY

    College Point

    Location: 30-56 Whitestone Expressway, 

    Flushing NY 11354

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    American Automobile Association logo

    Queens AAA (for AAA members only)

    Location: 20-11 Francis Lewis Boulevard 

    Whitestone, NY 11357

    Hours: By reservation only


    Jamaica

    Location: 168-46 91St Avenue, 2nd Floor, 

    Jamaica NY 11432

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Springfield Gardens

    Location: 168-35 Rockaway Boulevard, 

    Jamaica NY 11434

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    RENSSELAER COUNTY

    Rensselaer - East Greenbush

    Location: 99 Troy Road, 

    East Greenbush NY 12061


    Hoosick Falls Mobile

    Location: John J Murphy Senior Center, Church Street, 

    Hoosick Falls NY 12090


    Troy

    Location: 1600 7th Avenue, 

    Troy NY 12180

    Phone Number: (518) 270 - 2600


    RICHMOND COUNTY (STATEN ISLAND)

    Richmond

    Location: 1775 South Avenue, West Shore Shopping Plaza, 

    Staten Island NY 10314

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    ROCKLAND COUNTY

    Nanuet AAA (for AAA members only)

    Location: 38 Rockland Plaza 

    Nanuet, NY 10954

    Hours: By reservation only


    West Haverstraw District Office

    Location: 50 Samsondale Plaza, State Route 9W, 

    West Haverstraw NY 10993

    Hours: By reservation only. Monday - Friday, 7:30AM to 5:00PM.


    SARATOGA COUNTY

    Ballston Spa

    Location: 40 McMaster Street, Ballston Spa NY 12020

    Phone Number: 1-800-698-2931 (for general information)


    Clifton Park

    Location: 22 Clifton Country Road, Clifton Park Center Mall, 

    Clifton Park NY 12065

    Phone Number: 1-800-698-2931 (for general information)


    Saratoga Springs

    Location: Wilton 3065 Route 50, Wilton Mall, 

    Saratoga Springs NY 12866

    Phone Number: 1-800-698-2931 (for general information)


    SCHENECTADY COUNTY

    Schenectady

    Location: 2025 State Street, 1st Floor, 

    Schenectady NY 12304

    Phone Number: 1-800-698-2931 (for general information)


    SCHOHARIE COUNTY

    Schoharie

    Location: 284 Main Street, 

    Schoharie NY 12157

    Phone Number: 518-295-8317


    SCHUYLER COUNTY

    Watkins Glen

    Location: 105 9th Street, 

    Watkins Glen NY 14891

    Phone Number: (607) 535 - 8131


    SENECA COUNT

    Waterloo

    Location: 1 Di Pronio Drive,

    Waterloo NY 13165


    ST. LAWRENCE COUNTY

    Canton

    Location: 80 State Highway 310, Suite 3, 

    Canton NY 13617

    Phone Number: (315) 386 - 1408


    Gouverneur

    Location: 1227 U.S. Highway 11, 

    Gouverneur NY 13642

    Phone Number: (315) 287 - 7034


    Massena

    Location: Harrowgate Commons, 

    Massena NY 13662

    Phone Number: (315) 764 - 1727


    Ogdensburg

    Location: 206-210 Ford Street, 

    Ogdensburg NY 13669

    Phone Number: (315) 393 - 5386


    STEUBEN COUNTY

    Bath

    Location: 3 East Pulteney Sq, 

    Bath NY 14810

    Phone Number: (607) 664 - 2029


    Corning

    Location: 77 Victory Highway, 

    Painted Post, NY 14870

    Phone Number: (607) 936 - 7430


    Hornell

    Location: 7604 Seneca Road N, Suite B, 

    Hornell NY 14843

    Phone Number: (607) 281 - 3605


    SUFFOLK COUNTY

    Huntington

    Location: 1815 East Jericho Turnpike, 

    Huntington NY 11743

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Hauppauge

    Location: 250 Veterans Memorial Hwy, 

    Hauppauge NY 11788

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Medford

    Location: 2799 Route 112, Suite 1, 

    Medford NY 11763

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Riverhead

    Location: 200 Old Country Road, 

    Riverhead NY 11901

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Suffolk AAA (for AAA members only)

    Location: 729 Smithtown Bypass, Route 347  Smithtown, NY 11787

    Hours: By reservation only


    SULLIVAN COUNTY

    Monticello

    Location: 100 North Street, County Government Center, 

    Monticello NY 12701

    Phone Number: 1-800-698-2931 (for general information)


    Jeffersonville Mobile Office

    Location: Callicoon Town Hall - 19 Legion Street, 

    Jeffersonville, NY

    Hours: Tuesdays and Thursdays, rotating


    Grahamsville Mobile Office

    Location: Neversink Town Hall - 273 Main Street, 

    Grahamsville, NY

    Hours: Tuesdays and Thursdays, rotating


    Hortonville Mobile Office

    Location: Delaware Town Hall - 104 Lower Main Street, 

    Hortonville, NY

    Hours: Tuesdays and Thursdays, rotating


    Wurtsboro Mobile Office

    Location: Mamakating Town Hall - 2948 US 209, 

    Wurtsboro, NY

    Hours: Tuesdays and Thursdays, rotating


    Narrowsburg Mobile Office

    Location: Tusten Town Hall - 210 Bridge Street, Narrowsburg, NY

    Hours: Tuesdays and Thursdays, rotating


    Livingston Manor Mobile Office

    Location: Rockland Town Hall - 95 Main Street, 

    Livingston Manor, NY

    Hours: Tuesdays and Thursdays, rotating


    TIOGA COUNTY

    Owego

    Location: 56 Main Street, 

    Owego NY 13827

    Phone Number: (607) 687 - 8250


    TOMPKINS COUNTY

    Location: 301 Third Street,

    Ithaca NY 14850

    Phone Number: 1-800-698-2931 (for general information)


    ULSTER COUNTY

    Kingston

    Location: 244 Fair Street, 

    Kingston NY 12401

    Phone Number: (845) 340 - 3700


    Ellenville Mobile Office

    Location: Canal Street, 

    Ellenville NY 12428


    Marlboro Mobile Office

    Location: 1650 U.S. Route 9W, 

    Milton NY 12547


    New Paltz Mobile Office

    Location: New Paltz Community Center, 3 Veterans Drive

    New Paltz, NY 12561


    Saugerties Mobile Office

    Location: 4 High Street, 

    Saugerties NY 12477


    Shandaken Mobile Office

    Location: 7209 Route 28, 

    Shandaken NY 12480


    Shawangunk Mobile Office

    Location: 14 Central Avenue,

    Wallkill NY 12589


    WARREN COUNTY

    Lake George

    Location: 1340 State Route 9, 

    Lake George NY 12845

    Phone Number: (518) 761 - 6438


    WASHINGTON COUNTY

    Fort Edward

    Location: 383 Broadway,

    Fort Edward NY 12828

    Phone Number: 1-800-698-2931 (for general information)


    Cambridge Mobile Office

    Location: 56 North Park Street, Village Office, 

    Cambridge NY 12816


    Granville Mobile Office

    Location: 51 Quaker Street, Village Office, 

    Granville NY 12832


    Greenwich Mobile Office

    Location: Greenwich 2 Academy Street, Town Office, 

    Greenwich NY 12834


    Salem Mobile Office

    Location: Proudfit Hall at the Salem Library, 181 S Main St, 

    Salem, NY 12865


    Whitehall Mobile Office

    Location: 57 Skenesborough Drive, Town Office, 

    Whitehall NY 12887


    WAYNE COUNTY

    Mailing Address: 9 Pearl Street, 

    Lyons NY 14489

    Phone Number: (315) 946 - 7490


    WESTCHESTER COUNTY

    Peekskill District Office

    Location: 1045 Park Street, 

    Peekskill NY 10566

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    White Plains District Office

    Location: 1 Maple Ave., 

    White Plains, NY 10605

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    Yonkers District Office

    Location: 1 Larkin Plaza, 

    Yonkers NY 10701

    Hours: Monday - Friday, 7:30AM to 5:00PM. (Reservations are recommended.)


    WYOMING COUNTY

    Location: 6 Perry Avenue, 

    Warsaw NY 14569

    Phone Number: (585) 786 - 8811


    YATES COUNTY

    Location: 417 Liberty Street, Suite 1067, 

    Penn Yan NY 14527

    Phone Number: 1-800-698-2931 (for general information)


Documentation & Identification Resources


Checkmark each item the veteran has in their possession and currently updated. Be sure to enroll in each program that supports housing and other entitlements.


  • Documents and Identifications / New York

    Resource Guide - Documentation (pdf)


    While documentation is not needed to apply for various benefits and access to resources, the veteran will eventually be asked to verify the information they give these agencies, so the quicker the veteran provides necessary documents, the faster their eligibility will be determined.


    It is imperative to meet with the shelter case worker to obtain a Shelter Residency Letter which will ease some of the governmental red tape. It is important for the veteran to check with their case worker for updates and to not automatically assume these documents have been requested.


    Lack of documentation is the number one complaint for obtaining sustainable housing, so ensure all documents are updated and enrollments completed.


    Eligibility & Documentation Checklist

    Checkmark each item the veteran has in their possession and currently updated. Be sure to enroll in each program that supports housing and other entitlements.

    • Cellphone:  
    • E-mail Account:  
    • DD-214  
    • Bank/Credit Union debit card  
    • Birth Certificate  
    • State ID or Driver’s License  
    • EBT Benefits card  
    • IDNYC card  
    • Passport  
    • Veterans Affairs ID card  
    • Social Security card  
    • Local Library card  
    • VA Award Letter  
    • 2010e Mental Health form  
    • Checking/Savings Acct statement
    • Documentation & Identification Resources

    Cellphone: Unless the veteran is assured that their phone (and plan) are secure from disconnection, it is best to get a free government phone as soon as possible and use that number for all housing matters. SafeLink Wireless is a government supported program that provides free cell phone service each month for income-eligible customers. In addition to the Safelink portal, veterans can also find phones and iPads at most HRA offices around the city. There are also individual cell phone providers:

    Tatyana: (347)254-8245

    Amirys (646)668-7408 (Spanish)

    For more information: https://portal.311.nyc.gov/article/?kanumber=KA-02961 


    Email Account: Veterans who receive a lot of email might find it easier to establish an alternative email account as to keep track of any/all messages coming in that might otherwise end up in spam folder. It is recommended that all documents are scanned and then emailed to the account which can then be forwarded to any necessary contacts.


    DD-214: A veteran should be able to obtain a copy of their DD-214 at a VA Regional office, but unless the DD214 is in the veteran’s C-file or easily accessed, the VA isn’t so inclined to assist the veteran to obtain an updated DD214.


    The last duty station and military post of discharge should have a copy. Submit a military records request to get your DD214 or other military service records through the MilConnect website. Click: https://milconnect.dmdc.osd.mil/milconnect/ 


    Birth certificate: A veteran’s DD-214 can substitute for a birth certificate until an original is obtained. Click: https://www.cdc.gov/nchs/w2w/index.htm


    IDNYC: IDNYC is a card for all New Yorkers, from all backgrounds, and from all five boroughs. The free, municipal identification card for New York City residents provides access to a wide variety of services and programs offered by the City. IDNYC cardholders enjoy benefits and discounts offered by businesses and cultural institutions across the five boroughs. 

    IDNYC Application Centers:

    1112 St Nicholas Ave, Manhattan

    2865 W 8th St #1, Brooklyn

    Click: https://www.nyc.gov/site/idnyc/index.page 


    State Identification or Driver’s License: You must apply for an original non-driver ID in a DMV office. To obtain a NY state Driver’s license, the veteran can submit their application and take their test online and come to the DMV to complete their application. Make your reservation (using the blue button under 'In-Person Services’) or use the link provided to visit the website for that office. Although not required, we strongly encourage making a reservation to be certain you will be allowed entry into the office. For 'In-Person Services' to make sure the service you need is available.

    Be prepared:

    • Select the underlined links for more information.

    • For license, permit, non-driver ID or registration transactions complete the DMV Document Guide. Schedule a Road Test. To reserve a time for a road test, see schedule and take a road test.


    Follow these steps to get your first time New York State commercial driver license (CDL). If you already have a CDL, you can renew or replace your CDL. You can also download the Steps to get a Commercial Driver License Resource Guide (PDF) for reference. Get the New York State Commercial Driver's Manual (CDL-10) online or from a DMV call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual.


    License Express Location: 

    145 West 30th Street,

    New York NY 10001

    Hours: Monday - Friday, 7:30AM to 5:00PM.

    (Reservations are recommended.)

    Click: https://dmv.ny.gov/driver-licensess 


    Dept of Motor Vehicles Offices:

    Manhattan Offices:  

    159 E 125th St., 3rd Fl., (718) 966-6155

    366 W 31st St.,       (212) 645-5550

    145 W 30th St., (718) 966-6155 

    11 Greenwich St., (212) 645-5550 


    Brooklyn Offices: 

    625 Atlantic Ave 2nd Ave., (212) 645-5550

    2875 W 8th Street, (518) 486-9786

    5015 New Utrecht Ave., (718) 407-3190

    55 Hanson Place


    Bronx Offices:  

    696 E Fordham Rd., (718) 966-6155 

    1350 Commerce Ave., (518) 402-2567 


    Queens Offices:

    168-46 91st Ave., 2nd floor (518) 486-9786

    30-56 Whitestone Expy., (518) 486-9786 

    168-35 Rockaway Blvd. (718) 966-6155


    Staten Island Office:

    1775 South Ave


    Click: https://dmv.ny.gov/driver-licenses


    Social Security card: The veteran can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas), print a benefit verification letter, and more. Be aware that not all offices can process SS card replacements.


    Social Security Admin. Offices:

    Manhattan Offices:  

    *650 E 12th St.  

    237 W 48th St., 5th floor  

    123 William St., 3rd floor  

    345 E 102nd St., 4th floor  

    302 W 126th St., 4th floor

     

    Brooklyn Offices: 

    195 Montague St., 7th floor


    Bronx Offices: 

    2501 Grand Concourse

    1380 Parker St.


    Queens Offices:

    155-10 Jamaica Ave., 3rd floor  

    31-08 37th Ave.

    Click: https://www.ssa.gov/ 


    Passport: You can only make an appointment by calling: 1-877-487-2778.

    New York Passport Agency

    Greater New York Federal Building

    376 Hudson Street

    New York, NY 10014-3621

    Click: https://travel.state.gov/content/travel/en/passports.html 


    New York City Library Card: The New York Public Library (NYPL) is a public library system in New York City. With nearly 53 million items and 92 locations, the New York Public Library is the second largest public library in the United States. The library has branches in the boroughs of the Bronx, Manhattan, and Staten Island. The city's other two boroughs, Brooklyn and Queens, are not served by the New York Public Library system, but rather by their respective borough library systems.. https://www.nypl.org/ 


    VA Award Letter: For veterans that are service-connected, it is important to have an updated award letter from VA Regional. In most instances, the veteran’s award letter must be updated every 180 days to assure continued eligibility in various programs including HUD/VASH. An award letter can also be requested by calling the VA Benefits line


    Proof of where you live:

    • Statement from landlord/primary tenant

    • Current rent receipt or lease, or mortgage records

    • Shelter Residency Letter from their case manager


    Proof of Income (if any):

    • Current pay stubs

    • Current income tax return

    • Updated VA disability award letter (condition & rating every 90 days)

    • Updated checking and savings accounts printouts


    Proof of Current Immigration Status:

    • USCIS documentation

    Receiving Supplemental Nutrition Assistance Program (SNAP) benefits will not affect your immigration case or lead to deportation.


    2010e Mental Health Letter (NYC): This is a standard necessity for Supportive Housing programs such as HASA or Long-Term Care Services and provided to the organization brokering the housing. For veterans pursuing supportive housing, it is mandatory to have the 2010e completed by their mental health care provider. Do not allow anyone to tell you a 2010e is not necessary for supportive housing. 


    Checking/Savings Account Statement: This is not something that will be required from NYCHA to begin the process for housing, but banking statements will be required before signing the lease.

  • Email Accounts

    Email Account:

    Veterans who receive a lot of email might find it easier to establish an alternative email account as to keep track of any/all messages coming in that might otherwise end up in spam folder. It is recommended that all documents are scanned and then emailed to the account which can then be forwarded to any necessary contacts. For setting up an email account, visit:

    Gmail.com

    Yahoo.com

    Hotmail.com

  • Social Security Administration

    Social Security Administration:

    Social Security Card:

    The veteran can apply for retirement, disability, and Medicare benefits online, check the status of an application or appeal, request a replacement Social Security card (in most areas), print a benefit verification letter, and more. Be aware that not all offices can process Social Security card replacements.


    Social Security Administration Offices / NYC:


    Manhattan Offices: 

    *650 E 12th St.  

    237 W 48th St., 5th floor  

    123 William St., 3rd floor  

    345 E 102nd St., 4th floor  

    302 W 126th St., 4th floor


    Bronx Offices:

    2501 Grand Concourse

    1380 Parker St.


    Brooklyn Offices:

    195 Montague St., 7th floor


    Queens Offices:

    155-10 Jamaica Ave., 3rd floor  

    31-08 37th Ave.

  • Birth Certificates

    Birth certificate: A veteran’s DD-214 can substitute for a birth certificate until an original is obtained. Click: https://www.cdc.gov/nchs/w2w/index.htm

  • State Identification or Driver’s Licenses

    State Identification or Driver’s License: You must apply for an original non-driver ID in a DMV office. To obtain a NY state Driver’s license, the veteran can submit their application and take their test online and come to the DMV to complete their application. Make your reservation (using the blue button under 'In-Person Services’) or use the link provided to visit the website for that office. Although not required, we strongly encourage making a reservation to be certain you will be allowed entry into the office. For 'In-Person Services' to make sure the service you need is available.

    Be prepared:

    • Select the underlined links for more information.

    • For license, permit, non-driver ID or registration transactions complete the DMV Document Guide

    Schedule a Road Test. To reserve a time for a road test, see schedule and take a road test.

    Follow these steps to get your first time New York State commercial driver license (CDL). If you already have a CDL, you can renew or replace your CDL. You can also download the Steps to get a Commercial Driver License Resource Guide (PDF) for reference. Get the New York State Commercial Driver's Manual (CDL-10) online or from a DMV call center. Study the sections of the manual that apply to the type of CDL you need. The sections of the manual that you need to study are explained in the manual.


    New York License Express Location: 

    145 West 30th Street,

    New York NY 10001

    Hours: Monday - Friday, 7:30AM to 5:00PM.

    (Reservations are recommended.)

    Click: https://dmv.ny.gov/driver-licensess 

    Dept of Motor Vehicles Offices:

     

    Manhattan Offices:  

    159 E 125th St., 3rd Fl., (718) 966-6155

    366 W 31st St., (212) 645-5550

    145 W 30th St., (718) 966-6155 

    11 Greenwich St., (212) 645-5550

     

    Brooklyn Offices: 

    625 Atlantic Ave 2nd Ave., (212) 645-5550

    2875 W 8th Street, (518) 486-9786

    5015 New Utrecht Ave., (718) 407-3190

    55 Hanson Place


    Bronx Offices:  

    696 E Fordham Rd., (718) 966-6155 

    1350 Commerce Ave., (518) 402-2567 


    Queens Offices:

    168-46 91st Ave., 2nd floor (518) 486-9786

    30-56 Whitestone Expy., (518) 486-9786 

    168-35 Rockaway Blvd. (718) 966-6155


    Staten Island Office:

    1775 South Ave


  • Passport Information

    Passports

    You can only make an appointment by calling: 1-877-487-2778.

    Click: https://travel.state.gov/content/travel/en/passports.html 

    New York Passport Agency / NYC

    Greater New York Federal Building

    376 Hudson Street

    New York, NY 10014-3621

  • ID NYC

    IDNYC: 

    IDNYC is a card for all New Yorkers, from all backgrounds, and from all five boroughs. The free, municipal identification card for New York City residents provides access to a wide variety of services and programs offered by the City. IDNYC cardholders enjoy benefits and discounts offered by businesses and cultural institutions across the five boroughs. Click: https://www.nyc.gov/site/idnyc/index.page 

    IDNYC Application Centers:

    1112 St Nicholas Ave, Manhattan

    2865 W 8th St #1, Brooklyn



  • Other Documentations

    ☐_Proof of where you live:

    • Statement from landlord/primary tenant

    • Current rent receipt or lease, or mortgage records

    • Shelter Residency Letter from their case manager


    ☐_Proof of Income (if any):

    • Current pay stubs

    • Current income tax return

    • Updated VA disability award letter (condition & rating every 90 days)

    • Updated checking and savings accounts printouts


    ☐_Proof of Current Immigration Status:

    • USCIS documentation

    Receiving Supplemental Nutrition Assistance Program (SNAP) benefits will not affect your immigration case or lead to deportation.


    ☐_2010e Mental Health Letter (NYC):

    This is a standard necessity for Supportive Housing programs such as HASA or Long-Term Care Services and provided to the organization brokering the housing. Think of it as a Nexus Letter for Supportive Housing. For veterans pursuing supportive housing, it is mandatory to have the 2010e completed by their mental health care provider. Do not allow anyone to tell you a 2010e is not necessary for supportive housing. 

  • Libraries

    New York City Library Card:

    The New York Public Library (NYPL) is a public library system in New York City. With nearly 53 million items and 92 locations, the New York Public Library is the second largest public library in the United States. The library has branches in the boroughs of the Bronx, Manhattan, and Staten Island. The city's other two boroughs, Brooklyn and Queens, are not served by the New York Public Library system, but rather by their respective borough library systems.. https://www.nypl.org/ 

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