Cell Phones and Computers

Access to reliable cell phones, computers, and other essential electronics is a critical part of a veteran’s transition from homelessness to stability. In today’s digital landscape, these tools are far more than conveniences—they are lifelines. Veterans depend on phones and computers to communicate with case managers, receive updates on housing applications, check voucher status, schedule VA appointments, apply for jobs, and stay connected with family and support systems. Many key services, including telehealth, digital intake forms, transportation apps, and housing alerts, are now primarily accessed online or through mobile devices.


For veterans living in shelters, transitional housing, or unstable environments, having consistent access to technology can mean the difference between securing housing and missing an opportunity. While cell phones provide immediate communication, access to computers—whether inside the facility where the veteran is housed or at a neighborhood library—is equally important. Most libraries offer free computer stations, printing, Wi-Fi, and staff assistance, allowing veterans to complete applications, search for employment, or upload required documents.


Cell phone assistance programs, free Wi-Fi, computer labs, and digital literacy resources empower veterans to manage responsibilities, meet deadlines, and regain control over their transition process. Reliable technology strengthens every stage of the path from crisis to independence and long-term housing stability.


Cell Phones and Computers

  • Cell Phones & Electronics Resources

    Cell Phones & Electronics Resources


    Lifeline Program (Federal Free Phone Program)


    Provides free smartphones and discounted service for low-income individuals, including veterans receiving SNAP, Medicaid, SSI, or housing assistance.

    🔗 https://www.lifelinesupport.org


    Affordable Connectivity Program – ACP (Legacy Info Archive)


    While no longer active for new enrollment, veterans with existing ACP benefits may still receive discounted broadband and device support.

    🔗 https://www.fcc.gov/acp


    Assurance Wireless (Free Phone + Service)


    Provides a free Android smartphone, free monthly data, free unlimited texting, and free minutes.

    🔗 https://www.assurancewireless.com


    SafeLink Wireless (Free Phone + Service)


    Offers free smartphones and data through the federal Lifeline program.

    🔗 https://www.safelinkwireless.com


    StandUp Wireless (Free Phone + SIM Cards)


    Provides smartphones, replacement SIM cards, and subsidized service.

    🔗 https://standupwireless.com


    Q Link Wireless (Free Phone, SIM, Data)


    One of the largest Lifeline providers offering free phones and national coverage.

    🔗 https://qlinkwireless.com


    NYC Free Public Wi-Fi & Computer Access


    NYC Public Library (NYPL)

    Free computer stations, Wi-Fi, printing, and digital literacy classes.

    🔗 https://www.nypl.org/locations


    Brooklyn Public Library (BPL)

    Free public computers, tech support, and device help.

    🔗 https://www.bklynlibrary.org/locations


    Queens Public Library (QPL)

    Wi-Fi, computer labs, printing, and device access.

    🔗 https://www.queenslibrary.org/locations


    Shelter-Based Computer Access (NYC DHS & VA Programs)


    Most NYC shelters, transitional housing programs, and VA GPD facilities offer basic computer access. Confirm availability with your facility’s case manager.


    Veteran-Focused Tech Supports


    VA Connected Devices & Digital Access Resources

    Guidance on telehealth, MyHealtheVet access, and device support.

    🔗 https://www.va.gov/telehealth/


    VA Digital Divide Consult

    Helps veterans receive tablets, connectivity, and telehealth support through the VA.

    🔗 https://connectedcare.va.gov/partners/digital-divide